Disconnect or Uninstall Inbox Spam Filter

This guide covers disconnecting or uninstalling Inbox Spam Filter from a HubSpot account and explains what happens to your data. For the full install journey, see the Inbox Spam Filter setup guide.

Before you disconnect or uninstall

• If you are on a paid plan, cancel or adjust billing in the app’s Billing tab, or contact support.
• Export or note any dashboard rows you need to keep—historical Inbox Spam Filter dashboard data may become unavailable after disconnect or uninstall.

Disconnect the app

What happens to your data:

• Inbox Spam Filter stops analyzing new Shared Inbox messages.
• The app stops writing contact property updates (such as spam_filter_status).
• Existing HubSpot contacts, conversation history, and property values already written remain in your portal unless you change or clear them yourself.
• Your HubSpot CRM records and Shared Inbox messages are not deleted by disconnecting.

1. In HubSpot, go to Settings → Integrations → Connected Apps.
2. Select Inbox Spam Filter.
3. Choose to disconnect the app, then confirm.

Uninstall the app

To uninstall Inbox Spam Filter from HubSpot, follow HubSpot’s instructions: Connect and manage apps in HubSpot (Connected Apps → uninstall).

What happens to your data:

• The connected app is removed from the portal.
• HubSpot CRM records and Shared Inbox messages are not deleted.
• Property values such as spam_filter_status that were already written stay on contacts until you edit or clear them.
• Historical rows in the Inbox Spam Filter dashboard may no longer be available.

Reinstall later

You can install again from the HubSpot Marketplace listing and follow the setup guide.

Need help?

Email [email protected] or use the contact form.