FAQ
Answers about Gemini AI scoring, privacy, plans, and portal-wide configuration.
What Is the Spam Threshold?
The spam threshold (1–100) determines when Gemini AI scores classify a HubSpot message as spam. Default is 70.
What Does Strip Email Addresses Do?
Strip email addresses removes From, subject, and body addresses before AI evaluation. HubSpot records are unchanged. Basic and Pro plans.
Which Plan Includes Custom Rules?
Custom AI instructions and custom rules are available on Basic ($25/mo) and Pro ($50/mo) plans. Starter is free up to 500 emails/month.
What Is the spam_filter_status Property?
When Mark contact as spam is set to Custom property, Inbox Spam Filter sets spam_filter_status to SPAM on matching HubSpot contacts.
How Does AI Reasoning Work?
Gemini AI assigns a spam score and generates a Reasoning paragraph on the dashboard explaining why each message was classified as spam.
What Are Portal-Level Shared Settings?
Inbox Spam Filter uses one Scoring, Notifications, and Billing configuration per HubSpot portal—shared by all users on the account.